Leathermarket JMB Housing Association- Southwark, London

Leathermarket JMB in Southwark, London, is Southwark’s largest resident-managed housing organisation, managing 1,500 homes between London Bridge and Tower Bridge.

Looking after the maintenance of 1,500 homes, their maintenance officers wanted an app to report on issues and take photos as they did their rounds.

We developed a low-cost Android app integrated with a management web app which has reduced reporting admin time by 80%


Leathermarket JMB required a bespoke Android app to be installed on phones which their maintenance officers could use to report on issues and take photos as they did their rounds. The questions and estates that appear on the Android app should be managed through a secure, bespoke web app and all data, photos and signatures captured on the Android app should appear in a management reports section on a secure web app. The solution we developed provided the following features:
  • A secure web app for management to set up estates, patrols, questions and view reports captured on the Android app
  • On the bespoke Android app list all tasks needed to be performed by maintenance officers during their patrols
  • Provide a simple "one click" process on the Android app for operatives to answer questions and add notes according to business logic as defined by management on the web app
  • Take photos
  • Capture signatures

We developed a bespoke Android app and a secure management web app to manage the data requirements and questions on the Android app.

The Android App

Staff Login
Leathermarket JMB, Southwark, London - Android App Staff Login Home Screen

Home Screen
Leathermarket JMB, Southwark, London - Android App Home Screen

Items to Report
Leathermarket JMB, Southwark, London - Android App Items to Report

Add Comments & Photos
Leathermarket JMB, Southwark, London - Android App Add Comments & Photos

Detail Repairs With Comments & Photos
Leathermarket JMB, Southwark, London - Android App Detail Repairs With Comments & Photos

Capture Signature
Leathermarket JMB, Southwark, London - Android App Capture Signature

The Reports Management Web App

Reports & Photos Saved on Android App Appear Instantly in Web App Leathermarket JMB, Southwark, London - Web App Reports & Photos Saved on Android App Appear Instantly in Web App

Repairs & Photos Saved on Android App Appear Instantly in Web App Leathermarket JMB, Southwark, London - Web App Repairs & Photos Saved on Android App Appear Instantly in Web App

Report Locations Saved on Web App Appear as Choices on Android App Leathermarket JMB, Southwark, London - Web App Report Locations Saved on Web App Appear as Choices on Android App

Report Options Saved on Web App Appear as Choices on Android App Leathermarket JMB, Southwark, London - Web App Report Options Saved on Web App Appear as Choices on Android App
Leathermarket maintenance operatives are happy using the Android app as it is very user-friendly and much less hassle than their previous paper-based procedures. Management are happy because of the time efficiency, they estimate that reporting admin time has been reduced by 80%.

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